Please Note: The model number of your Polycom telephone is displayed on a sticker on the back of the phone.
Polycom telephones reset the Handset/Speaker/Headset volume to the default level at the end of each call, forcing you to increase the volume level EVERY call. VERY FRUSTRATING. However, this feature can be corrected by changing a parameter in the SIP.CFG file.
Handset
<Volume voice.volume.persist.handset="1"/>
Wired Headset
<Volume voice.volume.persist.headset="1"/>
USB Headset
<Volume voice.volume.persist.usbHeadset="1"/>
Bluetooth Headset
<Volume voice.volume.persist.usb.bluetooth.Headset="1"/>
Speaker
<Volume voice.volume.persist.handsfree="1"/>
These phones have a dedicated headset port, allowing them to use any headset.
Yealink:
Any Yealink YHS3 Series headset with the included cable.
Plantronics:
Any Plantronics headset and a Polaris cable (U10P).
Jabra:
Any Jabra headset and a Jabra GN1200 CC cable (Switch Setting: 1), or standard QD cable (8800-01-01)
Sennheiser:
Any Sennheiser headset and a CSTD 01 cable.
An Electronic Hook Switch cable (EHS) is required for remote answering.
Yealink:
Any Yealink WH6 Series headsets, with an EHS60 cable.
Plantronics:
Any Plantronics wireless headset, with optional APP-51 EHS cable.
Switch A
Jabra:
Any Jabra wireless headset, with optional 14201-17 EHS cable.
Switch A
Sennheiser:
Any Sennheiser wireless headset, with optional CEHS-PO 01 EHS cable.
Switch A
These phones have a dedicated headset port, allowing them to use any headset.
Yealink:
Any Yealink YHS3 Series headset with the included cable.
Plantronics:
Any Plantronics headset and a Polaris cable (U10P).
Jabra:
Any Jabra headset and a Jabra GN1200 CC cable (Switch Setting: 1), or standard QD cable (8800-01-01)
Sennheiser:
Any Sennheiser headset and a CSTD 01 cable.
An Electronic Hook Switch cable (EHS) is required for remote answering.
Yealink:
Any Yealink WH6 Series headset, with an EHS60 cable.
Plantronics:
Any Plantronics wireless headset, with optional APP-51 EHS cable.
Switch A
Jabra:
Any Jabra wireless headset, with optional 14201-17 EHS cable.
Or, 14201-30 EHS cable to connect via USB (Not supported on Obi Edition)
Switch A
Sennheiser:
Any Sennheiser wireless headset, with optional CEHS-PO 01 EHS cable.
Switch A
These phones have a built in USB port for Headsets.
Yealink:
Any Yealink UH3 Series Corded Series or WH6 Series Wireless headset.
Plantronics:
Any Plantronics USB headset.
Jabra:
Any Jabra USB headset.
Sennheiser:
Any Sennheiser USB headset.
These phones have a dedicated headset port, allowing them to use any headset.
Plantronics:
Any Plantronics headset and a Polaris cable (U10P).
Jabra:
Any Jabra headset and a Jabra GN1200 CC cable (Switch Setting: 1), or standard QD cable (8800-01-01)
Sennheiser:
Any Sennheiser headset and a CSTD 01 cable.
An Electronic Hook Switch cable (EHS) is required for remote answering.
Plantronics:
Any Plantronics wireless headset, with optional APP-51 EHS cable.
Switch A
Jabra:
Any Jabra wireless headset, with optional 14201-17 EHS cable.
Switch A
Sennheiser:
Any Sennheiser wireless headset, with optional CEHS-PO 01 EHS cable.
Switch A
These phones have a built in USB port for Headsets.
Yealink:
Any Yealink UH3 Series Corded Series or WH6 Series Wireless headset.
Plantronics:
Any Plantronics USB headset.
Jabra:
Any Jabra USB headset.
Sennheiser:
Any Sennheiser USB headset.
Plantronics:
Any Plantronics bluetooth headset.
Jabra:
Any Jabra bluetooth headset.
Sennheiser:
Any Sennheiser bluetooth headset.
These phones have a dedicated headset port, allowing them to use any headset.
Plantronics:
Any headset and a Polaris Cable (U10P).
Jabra:
Any headset and Jabra GN1200 Cable (Switch Setting: 1).
Sennheiser:
Any headset and a CSTD 01 cable.
A handset lifter is required for remote answering.
Plantronics:
Any Plantronics wireless headset, with optional HL10 handset lifter.
Switch A
Jabra:
Any Jabra wireless headset, with optional GN1000 handset lifter.
Switch A
Sennheiser:
Any Sennheiser wireless headset with optional HSL10 handset lifter.
Switch A
These headsets have a dedicated modular headset jack. To fit a headset to these phones simply plug a headset and cord into this jack.
Yealink:
Any YHS3 Series headset with included cable.
Plantronics:
Any Plantronics headset and a Polaris cable (U10P).
Jabra:
Any Jabra headset and a Jabra GN1200 CC cable (Switch Setting: 1), or standard QD cable (8800-01-01)
Sennheiser:
Any Sennheiser headset and a CSTD 01 cable.
An Electronic Hook Switch cable (EHS) is required for remote answering.
If you want to connect a wireless headset to these Polycom phones you should read Polycom's Technical Bulletin 35150 "Using an Electronic Hookswitch (EHS) with Polycom SoundPoint IP and VVX 1500 Phones"
Yealink:
WH6 Series headsets, with an EHS60 cable.
Plantronics:
Any Plantronics wireless headset, with optional APP-51 EHS cable.
Switch A
Jabra:
Any Plantronics wireless headset, with optional 14201-17 EHS cable.
Switch A
Sennheiser:
Any Sennheiser wireless headset, with optional CEHS-PO 1 EHS cable.
Switch A
These telephones have a dedicated 2.5mm headset jack.
Plantronics:
Any headset and a QD to 2.5mm cable (70765-01).
Jabra:
Any headset and a QD to 2.5mm cable (8800-01-46).
Sennheiser:
Any headset and a QD to 2.5mm cable (CCEL 191-2).
An Electronic Hook Switch cable (EHS) is required for remote answering.
If you want to connect a wireless headset to these Polycom phones you should read Polycom's Technical Bulletin 35150 "Using an Electronic Hookswitch (EHS) with Polycom SoundPoint IP and VVX 1500 Phones"
Plantronics:
Any Plantronics wireless headset and RJ9 to 2.5mm adapter, with optional APP-51 EHS cable.
Switch A
Jabra:
Any Jabra wireless headset and RJ9 to 2.5mm adapter, with optional 14201-17 EHS cable.
Switch A
Sennheiser:
Any Sennheiser wireless headset and RJ9 to 2.5mm adapter, with optional CEHS-PO 01 EHS cable.
Switch A