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3CX

3CX is an extremely popular VoIP PBX, that can be run on-prem or hosted in the cloud. It supports many different IP phones, and their own iOS, Android, Windows and Web apps.

Please Note: If using physical telephones, check the compatibility for your particular phone model.

v18 Desktop App

Settings

For remote call control from the headset, make sure to select your headset in
Settings > Audio/Video > Headset Integration

  1. On the 3CX client or web application, click 3CX%20Menu on the left-hand menu
  2. Click 3CX%20Settings
  3. Click 3CX%20Audio
  4. At the bottom of the screen is Headset integration
  5. Select your headset from the dropdown list
  6. You will then see your headset is connected
    3CX%20Integration

USB Headsets

Yealink

Any Yealink USB headset.
V18.12.425 or higher

Poly

Any Poly USB headset

Jabra

Any Jabra USB headset

EPOS

Any EPOS USB headset

Wireless Headsets

Yealink

Any Yealink WH6x Series headset.
V18.12.425 or higher

Poly

Any Poly wireless headset

Jabra

Any Jabra wireless headset

EPOS

Any EPOS wireless headset

Bluetooth Headsets

Yealink

Any Yealink BH7x Series headsets.
V18.12.425 or higher

Poly

Any Poly Bluetooth headset

Jabra

Any Jabra Bluetooth headset

EPOS

Any EPOS Bluetooth headset