Please Note: The model number of your Avaya telephone can usually be found on a label stuck on the bottom of the phone.
These phones have a dedicated headset port.
Plantronics corded:
Any H or HW series headset and a HIS cable (part 72442-01)
Plantronics CS60, CS70 & SupraPlusWireless:
Switch position 1, Receive 3 bottom transmit slide switch D
GN Netcom corded:
Any headset top and a GN1216 (PN: 88001-04) Avaya cable.
Sennheiser corded:
Any headset top and a CAVA 31 cable. Also recommended is the headset/handset switchbox (UI 710)
These phones have a dedicated headset port.
Plantronics corded:
Any H or HW series headset and a HIC-1 cable (part 49323-04)
Plantronics CS60, CS70 & SupraPlusWireless:
Switch position 1, Receive 3 bottom transmit slide switch D
GN Netcom corded:
Sennheiser corded:
Any headset top and a CSTD 01 cable. Also recommended is the headset/handset switchbox (UI 710)
These phones have a dedicated headset port.
Please Note: to use the Remote Answering feature using a wireless headset on these phones, you MUST access the Avaya Menu and turn the "remote headset" on:
- Press the A (i.e. MENU) button.
- Scroll to Advance.
- Press the Select softkey or the OK button.
- Scroll to Remote Headset.
- Press the Select softkey or the OK button.
- Press the On/Off softkey, the OK button, or the right or left navigation arrow to turn the remote headset on or off.
- Press the Done softkey when finished.
Plantronics corded:
Any H or HW series headset and a HIC-1 cable (part 49323-04)
Plantronics CS60, CS70 & SupraPlusWireless:
Switch position 1, Receive 3 bottom transmit slide switch D.
Plantronics EHS:
CS60, CS70N, CS351N & CS361N use an APV-6A cable. For CS 5xx series and Savi headsets use APV-62 (or the later model APV-63) cable.
Sennheiser corded: Any headset top and a CSTD 01 cable. Also recommended is the headset/handset switchbox (UI 710)
Avaya 12xx, 70xx These phones have a dedicated headset port.
Plantronics corded:
Any H or HW series headset and an A10 cable