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Avaya Telephones

Avaya 5410 phone

Please Note: The model number of your Avaya telephone can usually be found on a label stuck on the bottom of the phone.

Avaya 1200 Series

1210, 1220, 1230

Avaya_1210

Wired Headsets

These phones have a dedicated headset port.

Poly:
Any Poly headset with an A10-16 cable.

Jabra:
Any Jabra headset with a GN1200 CC cable.
Switch Setting: 7

EPOS:
Any EPOS headset with a CSTD 01 cable.

Wireless Headsets

Poly:
Any Poly wireless headset with APU-72 cable.
Switch A

Jabra:
Any Jabra wireless headset with a GN1000 handset lifter.
Switch A

EPOS:
Any EPOS wireless headset with a HSL10 II handset lifter.
Switch A

Avaya 1408, 1416, 24xx, 54xx, 94xx, 95xx

Wired Headsets

These phones have a dedicated headset port.

Poly:
Any Poly headset with a HIC-10 cable.

Jabra:
Any Jabra headset with a GN1200 CC cable.
Switch Setting: 1

EPOS:
Any EPOS headset with a CSTD 01 cable.

Wireless Headsets

These phones support EHS cables for remote answering.

To enable EHS MODE on your phone:

  1. Press Menu
  2. Select Options & Settings
  3. Select Call Settings
  4. Select Headset Signaling
  5. Select Switchhook & Alerting

Poly:
Any Poly wireless headset with APV-63 cable.
Switch A

Jabra:
Any Jabra wireless headset with a Jabra Link 14201-33 cable.
Switch A

EPOS:
Any EPOS wireless headset with a CEHS-AV 03 cable.
Switch A

Avaya 9600 Series

9608, 9608G, 9611G, 9621G, 9601 IP, 9616 IP, 9620 IP, 9624 IP, 9630 IP, 9640 IP, 9670 IP

Avaya_9608G

Wired Headsets

These phones have a dedicated headset port.

Poly:
Any Poly headset with a HIS cable.

Jabra:
Any Jabra headset with a GN1216 cable.

EPOS:
Any EPOS headset with a CAVA 31 cable.

Wireless Headsets

These phones support EHS cables for remote answering.

To enable EHS MODE on your phone:

  1. Press Menu
  2. Select Options & Settings
  3. Select Call Settings
  4. Select Headset Signaling
  5. Select Switchhook & Alerting

Poly:
Any Poly wireless headset with APV-63 cable.
Switch A

Jabra:
Any Jabra wireless headset with a Jabra Link-33 cable.
Switch A

EPOS:
Any EPOS wireless headset with a CEHS-AV 03 cable.
Switch A

Avaya 5600 Series

5610 IP, 5610 SW IP, 5620 IP, 5620 SW IP, 5621 IP, 5621 SW IP, 5625 IP

Avaya_5620

Wired Headsets

These phones have a dedicated headset port.

Poly:
Any Poly headset with a HIC-10 cable.

Jabra:
Any Jabra headset with a GN1200 CC cable.
Switch Setting: 1

EPOS:
Any headset with a CSTD 01 cable.

Wireless Headsets

Poly:
Any Poly wireless headset with APV-66 cable.
Switch A

Jabra:
Any Jabra wireless headset with a Jabra Link 14201-19 cable.
Switch A

EPOS:
Any EPOS wireless headset with a CEHS-AV 05 cable.
Switch A