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Compatible Headsets for Avaya Phones - Wired, Wireless & USB Options

Avaya 5410 phone

Please Note: The model number of your Avaya telephone can usually be found on a label stuck on the bottom of the phone.

Avaya 1200 Series

1210, 1220, 1230

Avaya_1210

Wired Headsets

These phones have a dedicated headset port

Poly

Any Poly headset with an A10-16 cable

Jabra

Any Jabra headset with a GN1200 CC cable
Switch Setting: 7

EPOS

Any EPOS headset with a CSTD 01 cable

Wireless Headsets

Poly

Any Poly wireless headset with APU-72 cable
Switch A

Jabra

Any Jabra wireless headset with a GN1000 handset lifter
Switch A

EPOS

Any EPOS wireless headset with a HSL10 II handset lifter
Switch A

Avaya 1400 Series

1408, 1416

1400%20Avaya

Wired Headsets

These phones have a dedicated headset port.

Poly

Any Poly headset with a HIC-10 cable

Jabra

Any Jabra headset with a GN1200 CC cable
Switch Setting: 7

EPOS

Any EPOS headset with a CSTD 01 cable

Wireless Headsets

These phones support EHS cables for remote answering

To enable EHS MODE on your phone:

  1. Press Menu
  2. Select Options & Settings
  3. Select Call Settings
  4. Select Headset Signaling
  5. Select Switchhook & Alerting

Poly

Any Poly wireless headset with APV-63 cable
Switch A

Jabra

Any Jabra wireless headset with a Jabra Link 14201-33 cable
Switch A

EPOS

Any EPOS wireless headset with a CEHS-AV 04 cable
Switch A

Avaya 2400 Series

2410, 2420

Avaya_2420

Wired Headsets

These phones have a dedicated headset port.

Poly

Any Poly headset with a HIC-10 cable

Jabra

Any Jabra headset with a GN1200 CC cable
Switch Setting: 1

EPOS

Any EPOS headset with a CSTD 01 cable

Wireless Headsets

These phones support EHS cables for remote answering

To enable EHS MODE on your phone:

  1. Press Menu
  2. Select Options & Settings
  3. Select Call Settings
  4. Select Headset Signaling
  5. Select Switchhook & Alerting

Poly

Any Poly wireless headset with APV-63 cable
Switch A

Jabra

Any Jabra wireless headset with a Jabra Link 14201-33 cable
Switch A

EPOS

Any EPOS wireless headset with a CEHS-AV 03 cable
Switch A

Avaya 5400 Series

5402, 5410, 5420

avaya-5410

Wired Headsets

These phones have a dedicated headset port.

Poly

Any Poly headset with a HIC-10 cable

Jabra

Any Jabra headset with a GN1200 CC cable
Switch Setting: 1

EPOS

Any EPOS headset with a CSTD 01 cable

Wireless Headsets

These phones support EHS cables for remote answering

To enable EHS MODE on your phone:

  1. Press Menu
  2. Select Options & Settings
  3. Select Call Settings
  4. Select Headset Signaling
  5. Select Switchhook & Alerting

Poly

Any Poly wireless headset with APV-63 cable
Switch A

Jabra

Any Jabra wireless headset with a Jabra Link 14201-33 cable
Switch A

EPOS

Any EPOS wireless headset with a CEHS-AV 03 cable
Switch A

Avaya 9400 Series

9404, 9406, 9408

Avaya_9408

Wired Headsets

These phones have a dedicated headset port.

Poly

Any Poly headset with a HIC-10 cable

Jabra

Any Jabra headset with a GN1200 CC cable
Switch Setting: 1

EPOS

Any EPOS headset with a CSTD 01 cable

Wireless Headsets

These phones support EHS cables for remote answering

To enable EHS MODE on your phone:

  1. Press Menu
  2. Select Options & Settings
  3. Select Call Settings
  4. Select Headset Signaling
  5. Select Switchhook & Alerting

Poly

Any Poly wireless headset with APV-63 cable
Switch A

Jabra

Any Jabra wireless headset with a Jabra Link 14201-33 cable
Switch A

EPOS

Any EPOS wireless headset with a CEHS-AV 03 cable
Switch A

Avaya 9500 Series

9504, 9508

Avaya_9508

Wired Headsets

These phones have a dedicated headset port.

Poly

Any Poly headset with a HIC-10 cable

Jabra

Any Jabra headset with a GN1200 CC cable
Switch Setting: 1

EPOS

Any EPOS headset with a CSTD 01 cable

Wireless Headsets

These phones support EHS cables for remote answering

To enable EHS MODE on your phone:

  1. Press Menu
  2. Select Options & Settings
  3. Select Call Settings
  4. Select Headset Signaling
  5. Select Switchhook & Alerting

Poly

Any Poly wireless headset with APV-63 cable
Switch A

Jabra

Any Jabra wireless headset with a Jabra Link 14201-33 cable
Switch A

EPOS

Any EPOS wireless headset with a CEHS-AV 03 cable
Switch A

Avaya 9600 Series

9608, 9608G, 9611G, 9621G

9601 IP, 9616 IP, 9620 IP, 9624 IP, 9630 IP, 9640 IP, 9670 IP

Avaya_9608G

Wired Headsets

These phones have a dedicated headset port

Poly

Any Poly headset with a HIS cable

Jabra

Any Jabra headset with a GN1216 cable

EPOS

Any EPOS headset with a CAVA 31 cable

Wireless Headsets

These phones support EHS cables for remote answering

To enable EHS MODE on your phone:

  1. Press Menu
  2. Select Options & Settings
  3. Select Call Settings
  4. Select Headset Signaling
  5. Select Switchhook & Alerting

Poly

Any Poly wireless headset with APV-63 cable
Switch A

Jabra

Any Jabra wireless headset with a Jabra Link-33 cable
Switch A

EPOS

Any EPOS wireless headset with a CEHS-AV 03 cable
Switch A

Avaya 5600 Series

5610 IP, 5610 SW IP, 5620 IP, 5620 SW IP, 5621 IP, 5621 SW IP, 5625 IP

Avaya_5620

Wired Headsets

These phones have a dedicated headset port

Poly

Any Poly headset with a HIC-10 cable

Jabra

Any Jabra headset with a GN1200 CC cable
Switch Setting: 1

EPOS

Any headset with a CSTD 01 cable

Wireless Headsets

Poly

Any Poly wireless headset with APV-66 cable
Switch A

Jabra

Any Jabra wireless headset with a Jabra Link 14201-19 cable
Switch A

EPOS

Any EPOS wireless headset with a CEHS-AV 05 cable
Switch A