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Alcatel Telephones

Alcatel IP Touch Phone

Please Note: The model number of your Alcatel telephone can usually be found on a label stuck on the bottom of the phone.

Alcatel 4200 / 4400 Series PABX

Alcatel 4059 Attendant Console

To fit a headset to these consoles simply plug into the headset socket. Plantronics:
Any HW series headset and an A10-16 amplified cable.

GN Netcom/Jabra:
Any "direct connect" headset and a standard cord.

Sennheiser:
Any headset top and a CSTD 01 cable.

ADD-COM:
Any headset and a standard bottom cord.

Polaris:
Any Soundpro headset with a direct connect cord.

4001 / 4003 / 4010 / 4011

To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset.

Plantronics:
Any H or HW series headset and an M22 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.

GN Netcom/Jabra:
Any "direct connect" headset and a standard cord.

ADD-COM:
Any headset and an MPS switch.

Sennheiser:
Any headset top and a CSTD 01 cable. Also recommended is a headset / handset switchbox (UI 710)

Alcatel 4012 / 4020 / 4023 / 4034 / 4035 / 4040

(also known as Alcatel Premium Reflexes)

To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset. These phones can have a headset key programmed by your PABX service tech.

Plantronics:
Any H or HW series headset and an M22 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.

GN Netcom/Jabra:
Any "direct connect" headset and a standard cord.

ADD-COM:
Any headset and an MPS switch.

Sennheiser:
Any headset top and a CSTD 01 cable. Also recommended is a headset / handset switchbox (UI 710)

Alcatel 4300 Series PABX

Alcatel Console

This PABX switchboard/console can be fitted with a headset. Use of headsets is critical for the efficient performance of your switchboard operator(s).

To fit a headset to this console, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset.

Plantronics:
Any H or HW series headset and an M22 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.

GN Netcom/Jabra:
Any "direct connect" headset and a standard cord.

ADD-COM:
Any headset and an MPS switch.

Sennheiser:
Any headset top and a CSTD 01 cable. Also recommended is a headset / handset switchbox (UI 710)

Alcatel Telephones

To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset. These phones can have a headset key programmed by your PABX service tech if they form part of an ACD group.

Plantronics:
Any H or HW series headset and an M22 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.

GN Netcom/Jabra:
Any "direct connect" headset and a standard cord.

ADD-COM:
Any headset and an MPS switch.

Sennheiser:
Any headset top and a CSTD 01 cable. Also recommended is a headset / handset switchbox (UI 710)

Alcatel 4019 Phone

Alcatel 5200 Series PABX

Alcatel Console

This PABX switchboard/console can be fitted with a headset. Use of headsets is critical for the efficient performance of your switchboard operator(s).

To fit a headset to this console, unplug the handset and replace it with the appropriate amplifier the handset cord then plugs into the amplifier.

Plantronics:
Any H or HW series headset and an M22 amplifier, (Switch Setting 5, Transmit 2).

GN Netcom/Jabra:
Any "direct connect" headset and a standard cord.

ADD-COM:
Any headset and an MPS switch.

Sennheiser:
Any headset top and a CSTD 01 cable. Also recommended is a headset / handset switchbox (UI 710)

Alcatel Telephones

To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset. These phones can have a headset key programmed by your PABX service tech if they form part of an ACD group. Plantronics:
Any H or HW series headset and an M22 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.

GN Netcom/Jabra:
Any headset and a GN 8000 amplifier or GN 8210 digital amplifier.

ADD-COM:
Any headset and a Voyager amplifier.

Sennheiser:
Any headset top and a CSTD 01 cable. Also recommended is a headset / handset switchbox (UI 710)

Alcatel 9000 Series PABX

Alcatel 4029 & 4039

These phones have a dedicated 3.5mm headset jack. Your phone needs to programmed by your PABX service tech to provide you with a headset button.

Plantronics Corded:
Any H or HW series headset and a Quick Disconnect to 3.5mm bottom cord.

Plantronics Wireless:
Any Plantronics wireless headset. For the CS500 & Savi series, use switch settings: Transmit 2, Compatibility A, Listening 3.

Note: The phone must be enabled for headset use.
To verify this:
Go to Settings > Set > Jack plug > Headset on the phone.
Make sure the Headset checkbox on the main screen is unchecked. The phone then automatically detects the headset when it is plugged in.

GN Netcom/Jabra:
Any "direct connect" headset and a 3.5mm standard cord.

ADD-COM:
Any headset and a Quick Disconnect to 3.5mm bottom cord.

Sennheiser:
Any headset top and a CCEL 193-2 3.5mm cable.

Alcatel-Lucent IP Touch PABX

Alcatel 4008, 4018 & 4019

To fit a headset to these phones simply use a headset and cord to replace the handset.

Plantronics:
Any H or HW series headset and an A10-16 amplified cable.

GN Netcom/Jabra:
Any "direct connect" headset and a standard cord.

Sennheiser:
Any headset top and a CSTD 01 cable.

ADD-COM:
Any headset and a standard bottom cord.

Polaris:
Any Soundpro headset with a direct connect cord.

Alcatel 4028, 4038 & 4068

These phones have a dedicated 3.5mm headset jack. Your phone needs to programmed by your PABX service tech to provide you with a headset button. Plantronics:
Any H or HW series headset and a Quick Disconnect to 3.5mm bottom cord.

GN Netcom/Jabra:
Any "direct connect" headset and a 3.5mm standard cord. You can also use a Jabra wireless headset with these phones, including the EHS 14201-09 MSH Adaptor

Sennheiser:
Any headset top and a CCEL 193-2 3.5mm cable.

ADD-COM:
Any headset and a Quick Disconnect to 3.5mm bottom cord.

For more information on Alcatel PABX's, have a look at the Alcatel Web Site.