| |
Samsung Phones

Samsung Overview
Samsung is a major world player in communications, consumer electronics and information technology. Across Australia and around the world the Samsung name is associated with innovation, quality, reliability and value.
Please Note: The model number of your telephone can usually be found on a label stuck on the bottom of the phone.
Samsung DCS / DCS 70 / DCS Compact Series PABX's
Samsung Telephones SLT-E / Economy Digital
To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset.
- Plantronics corded:
- Any H or HW series headset and an M22 amplifier. An alternative is a H or HW series headset and an A10 Direct Connect cable - if this is too loud use a H or HW series headset and Polaris cable.
- GN Netcom corded:
- Any "direct connect" headset and a standard cord.
- ADD-COM corded:
- Any headset and an MPS switch.
- Sennheiser corded:
- Any headset and a CSTD 01 cable.
Samsung DCS 6B / DCS 6C / DCS 12B / DCS 24B
To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset.
These phones can have a headset key programmed by you. However, depending upon the PABX, this may be one of the following two methods:- Press [TRSF] 1 1 0, then press 2 1 for headset or 2 0 for handset, then press [TRSF] to store.
- Press [TRSF] 1 1 0, then press 0 2 1 for headset or 0 2 0 for handset, then press [TRSF] to store.
The speakerphone will be diabled and the [ANS/RLS] light will be on "steady" to indicate headset is active. Use [ANS/RLS] button to answer and hangup calls
- Plantronics corded:
- Any H or HW series headset and an M22 amplifier. An alternative is a H or HW series headset and an A10 Direct Connect cable
- Plantronics CS60, CS70 & SupraPlusWireless:
- Switch position 1, Transmit B, Receive 3, standard telephone cord wiring. This can also be used with the optional HL10 Handset Lifter.
- GN Netcom corded:
- Any "direct connect" headset and a standard cord.
- ADD-COM corded:
- Any headset and an MPS switch.
- Sennheiser corded:
- Any headset and a CSTD 01 cable.
Samsung Falcon 8B, Falcon 18B and Falcon 28B Keysets/Phones
To fit a headset to these keysets/phones, unplug the handset and replace it with a headset and cord.
Some keysets/phones may be equipped with a Headset mode key. Press this key to toggle between headset and handset mode. Otherwise, these keysets/phones can have a headset key programmed by you: With the handset on-hook, press [TRSF] 1 1 0, then press 4 1 for headset or 4 0 for handset, then press [TRSF] to store.
The speakerphone will be disabled and the [ANS/RLS] light will be on "steady" to indicate headset is active. Use [ANS/RLS] button to answer and hangup calls.
- Plantronics corded:
- Any H or HW series headset and an A10 Direct Connect cable
- Plantronics CS60, CS70 & SupraPlusWireless:
- Switch position 1, Transmit B, Receive 3, standard telephone cord wiring. This can also be used with the optional HL10 Handset Lifter.
- GN Netcom corded:
- Any "direct connect" headset and a standard cord.
- ADD-COM corded:
- Any headset and an MPS switch.
- Sennheiser corded:
- Any headset and a CSTD 01 cable.
Samsung DECT handsets
These are not headset compatible.

Samsung DX Series PABX
Samsung Telephones Standard / Executive Keystation
- Plantronics corded:
- Any H or HW series headset and an M22 amplifier.
- GN Netcom corded:
- Any headset and a GN 8000 amplifier or GN 8210 digital amplifier.
- ADD-COM corded:
- Any headset and a Voyager amplifier.
- Sennheiser corded:
- Any headset and an M22 amplifier.
Samsung HX Series PABX
Samsung Telephones Standard / Executive Keystation
To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier).
To use the headset with the phone "on-hook" program your phone as follows: Lift handset and press #151# to turn feature ON or #150# to turn feature OFF.
- Plantronics:
- Any H or HW series headset and an M22 amplifier.
- GN Netcom:
- Any headset and a GN 8000 amplifier or GN 8210 digital amplifier.
- ADD-COM:
- Any headset and an MPS switch.
- Sennheiser corded:
- Any headset and an M22 amplifier.
Samsung Digital Handsets
These digital handsets can be fitted to both the Samsung OfficeServ and DCS range of PABX's. They are all headset compatible.
Samsung Console 64 Button Operator Console
To fit a headset to this console, simply unplug the handset and replace it with the appropriate headset.
- Plantronics:
- Any H or HW series headset and an A10 Direct Connect cable.
- GN Netcom:
- Any "direct-connect" headset and a standard cable.
- ADD-COM:
- Any headset and a "Blue" cord.
- Sennheiser corded:
- Any headset and a CSTD 01 cable.
Samsung Telephones Director (12 Button / Navigator (21 Buton) / Navigator (14 Button) / Office (38 Button) / Office (14 Button) / Office (7 Button) / Basic Digital
To fit a headset to these phones, unplug the handset and replace it with the appropriate headset.
- Plantronics:
- Any H or HW series headset and an A10 Direct Connect cable.
- GN Netcom:
- Any "direct-connect" headset and a standard cable.
- ADD-COM:
- Any headset and a "Blue" cord.
- Sennheiser corded:
- Any headset and a CSTD 01 cable.

Samsung DS Series PABX
Samsung Telephones DS-5007 / DS-5012L / DS-5014D / DS-5021D / DS-5038
To fit a headset to these phones, unplug the handset and replace it with the appropriate headset.
- Plantronics corded:
- Any H or HW series headset and an A10 Direct Connect cable.
- Plantronics CS60, CS70 & SupraPlusWireless:
- Switch position 1, Transmit B, Receive 3, standard telephone cord wiring. This can also be used with the optional HL10 Handset Lifter.
- GN Netcom corded:
- Any "direct-connect" headset and a standard cable.
- ADD-COM corded:
- Any headset and a "Blue" cord.
- Sennheiser corded:
- Any headset and a CLS 01 cable.
Samsung OfficeServ Series PABX's
Samsung Telephones ITP-5121D / ITP-5114D / ITP-5107S
To fit a headset to these phones, unplug the handset and replace it with the appropriate headset.
- Plantronics corded:
- Any H or HW series headset and an A10 Direct Connect cable.
- GN Netcom corded:
- Any "direct-connect" headset and a standard cable.
- ADD-COM corded:
- Any headset and a "Blue" cord.
- Sennheiser corded:
- Any headset and a CLS 01 cable.
ITP-5014D / ITP-5021D
To fit a headset to these phones, unplug the handset and replace it with the appropriate headset.
- Plantronics corded:
- Any H or HW series headset and an A10 Direct Connect cable.
- Plantronics CS60, CS70 & SupraPlusWireless:
- Switch position 1, Transmit B, Receive 3, standard telephone cord wiring. This can also be used with the optional HL10 Handset Lifter.
- GN Netcom corded:
- Any "direct-connect" headset and a standard cable.
- ADD-COM corded:
- Any headset and a "Blue" cord.
- Sennheiser corded:
- Any headset and a CLS 01 cable.
IP Handsets - SMT-i5243, SMT-i5220, SMT-i3100
These phones have a dedicated headset port on the bottom of the phone. Use the "Headset Button" to answer and release calls.
- Plantronics corded:
- Any H or HW series headset and an M22 amplifier. Please note that a H series headset and an A10 Direct Connect cable WILL NOT WORK - there will be no transmission.
- Plantronics CS60, CS70N, SupraPlusWireless:
- Switch position 1, Transmit B, Receive 3, standard telephone cord wiring. This can also be used with the optional HL10 Handset Lifter.
- Plantronics CS500 series and Savi series wireless:
- Switch position details to come.
- GN Netcom corded:
- Any headset and a GN 8000 amplifier or GN 8210 digital amplifier.
- ADD-COM corded:
- Any headset and a Voyager amplifier.
- Sennheiser corded:
- Any headset and a CSTD 01 cable.
Corded headsets for Samsung phones
|