Netcom GN9120 Wireless Headset In Depth

The GN Netcom GN9120 wireless headset was the first really popular cordless telephone headset here in Australia. There were a few earlier wireless headsets (e.g. Plantronics' CA10 & CA40 and GN Netcom's GN9050 & Ellipse). However, they did not have the almost universal acceptance of today's headsets.

The GN9120 comes in 3 "flavours":

	SoundTube has a standard microphone. This model is discreet and sleek. It is great for open office environments with minimal background noise.
	Midi Boom has a noise filtering microphone. This is not as good at noise supression as a Flex Boom model but is better than a SoundTube. It is unobtrusive and compact. It is great for private or quiet office environments.
	Flex Boom has a noise cancelling microphone. This model is flexible and personal. It is ideal for open, loud office environments.

Key Features:

2.4 GHz, Multi-layered security system prevents eavesdropping.
Digital Spread Spectrum signal, originally developed for secure military communications, hops 90 times per second for airtight security.
All calls are protected by 64-bit encryption.
Smart Power Management limits range of transmission for additional security.
Next-generation wireless technology officially lets you roam up to 100 metres from your desk. I have achieved 150 metres through solid brick walls - this is the BEST range of any similar headset available in Australia.
Fully rechargeable battery is easy to replace and provides up to eight hours of talk time.
Optional GN Netcom 1000 Lifter for remote answering.
Convertible over-the-head or over-the-ear styling.
Clear, private and completely secure conference calls from the privacy of your own office.
Super lightweight (GN9120 Midi Boom is only 35 grams when used with the over-the-ear option) and gives you all day wearing comfort.

*** BEWARE ***
Some headset suppliers in Australia are selling the GN9120LR at a cheap price. Remember, you only get what you pay for. The LR model is NOT Long Range. It is LOW RANGE. This headset is a "cut down" version of the GN9120.

It only comes in the SoundTube model.
It cannot work with the GN 1000 handset lifter.
It only has a 30 metre range (the same as a Bluetooth headset).
It only has 4 hours talk-time.

Extending the Life of Your GN9120

Your GN9120 wireless headset is designed to provide years of reliable service. However, there are a few things that you can do to help make sure that it does:

Avoid allowing the battery to become completely discharged. Charge it whenever it is not in use. The battery cannot be overcharged, so it is ok to leave the headset in the base whenever you are not using it. If you notice a significant decrease in the maximum talk-time, the battery may be replaced with a GN approved battery. The battery is found in the earpiece.
If the earcushion or earplate become damaged or dirty they may be replaced or cleaned. To clean, remove these items from your headset and wash with warm water or water and a small amount of liquid soap.
If your headset becomes damaged, it can be replaced without also replacing the base. Simply purchase a new headset from your supplier. Please note that this new headset will need to be registered/paired with the base. This document describes this process.

The GN1000 Remote Handset Lifter

This optional add-on unit gives you complete freedom to roam your office. With the GN 1000 RHL, you can answer calls, and end them, from wherever your wireless headset takes you. You do not have to touch your telephone, simply press the multifunction button on your headset. It works with over 90% of all business telephones. Unless your phone has a truly unusual design, it will work with yours.