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Alcatel Phones

Please Note: The model number of your Alcatel telephone can usually be found on a label stuck on the bottom of the phone.
Alcatel 4200 / 4400 Series PABX
Alcatel Telephones
4001 / 4003 / 4011
To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset.
- Plantronics:
- Any H series headset and an M12 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.
- GN Netcom:
- Any "direct connect" headset and a standard cord.
- ADD-COM:
- Any headset and an MPS switch.
- Claria:
- Any headset with an ST cord.
Alcatel 4012 / 4023 / 4034 / 4040
To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset. These phones can have a headset key programmed by your PABX service tech.
- Plantronics:
- Any H series headset and an M12 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.
- GN Netcom:
- Any "direct connect" headset and a standard cord.
- ADD-COM:
- Any headset and an MPS switch.
- Claria:
- Any headset with an ST cord.
Alcatel 4300 Series PABX
Alcatel Console
This PABX switchboard/console can be fitted with a headset. Use of headsets is critical for the efficient performance of your switchboard operator(s).
To fit a headset to this console, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset.
- Plantronics:
- Any H series headset and an M12 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.
- GN Netcom:
- Any "direct connect" headset and a standard cord.
- ADD-COM:
- Any headset and an MPS switch.
Alcatel Telephones
To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset. These phones can have a headset key programmed by your PABX service tech if they form part of an ACD group.
- Plantronics:
- Any H series headset and an M12 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.
- GN Netcom:
- Any "direct connect" headset and a standard cord.
- ADD-COM:
- Any headset and an MPS switch.
- Claria:
- Any headset with an ST cord.
Alcatel 5200 Series PABX
Alcatel Console
This PABX switchboard/console can be fitted with a headset. Use of headsets is critical for the efficient performance of your switchboard operator(s).
To fit a headset to this console, unplug the handset and replace it with the appropriate amplifier the handset cord then plugs into the amplifier.
- Plantronics:
- Any H series headset and an M12 amplifier, (Switch Setting 5, Transmit 2).
- GN Netcom:
- Any "direct connect" headset and a standard cord.
- ADD-COM:
- Any headset and an MPS switch.
- Claria:
- Any headset with an ST cord.
Alcatel Telephones
To fit a headset to these phones, unplug the handset and replace it with the appropriate amplifier (the handset cord then plugs into the amplifier) or simply use a headset and cord to replace the handset. These phones can have a headset key programmed by your PABX service tech if they form part of an ACD group.
- Plantronics:
- Any H series headset and an M12 amplifier, (Switch Setting 5, Transmit 2). An alternative is a P series headset and Polaris cord.
- GN Netcom:
- Any headset and a GN 8000 amplifier or GN 8210 digital amplifier.
- ADD-COM:
- Any headset and a Voyager amplifier.
Alcatel 9000 Series PABX
Alcatel Telephones
Alcatel 4019 TDM, 4029 & 4039
These phones have a dedicated 2.5mm headset jack. Your phone needs to programmed by your PABX service tech to provide you with a headset button.
- Plantronics:
- Any H series headset and a Quick Disconnect to 2.5mm bottom cord.
- GN Netcom:
- Any "direct connect" headset and a standard cord.
- ADD-COM:
- Any headset and a Quick Disconnect to 2.5mm bottom cord.
Alcatel IP Touch PABX
Alcatel Telephones
Alcatel 4018, 4028, 4038 & 4068
These phones have a dedicated 2.5mm headset jack. Your phone needs to programmed by your PABX service tech to provide you with a headset button.
- Plantronics:
- Any H series headset and a Quick Disconnect to 2.5mm bottom cord.
- GN Netcom:
- Any "direct connect" headset and a standard cord.
- ADD-COM:
- Any headset and a Quick Disconnect to 2.5mm bottom cord.
For more information on Alcatel PABX's, have a look at the Alcatel Web Site.
We recommend AAA Headsets for all Alcatel headsets.

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